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Returns

Brooks Products and Service (Tees4cops.com) has a strong tradition of providing quality goods and excellent customer service. At Tees4cops.com, our goal is not only to carry on this tradition, but also to provide an experience that is unique to the dynamic capabilities of the World Wide Web. Furthermore, we will always try to totally satisfied our customers with our products and when this cannot be achieved we will do what we can to simplify the return process.

 
• Unconditional returns

We have an unconditional return policy for the replacement or refund of any manufacturer defective product within 30 days of the sale. Manufacturer defective product refunds include the original shipping cost.  No refunds will be processed until we have received the returned product or we have authorized a refund without the product return.

 
• Returns within the USA
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. Orders returned within the USA should be shipped via US Postal Service. Our return address does not accept UPS, FedEx or other private carriers.  Please include your invoice or packing slip with all returns to help us process your return/exchange more quickly. No refunds will be processed until we have received the returned product or we have authorized a refund without the product return.
  
 
• Notice

The provisions within our Return Policy are subject to change without notice, however, whenever possible we will provide notification of these changes.

 

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