Skip to main content


Brooks Products and Service ( has a strong commitment to ensure our customer's vital information is secure. It is our goal to protect your information and maintain the utmost respect for your privacy. Furthermore, we will always do our best in the manner for which we gather and handle your personal information.

• Information you provide us

While online at we will not ask you to provide information by filling out and submitting online forms except for the purpose of online purchases. Following is a list of the information we may request and details on how we use this information.

• Product Inquires

We may ask for your name, contact information so we can send you a timely response to your questions. It is key we are provided this information so we can respond back to our customers regarding their inquiries. We do not share or sell e-mail addresses with other companies. We do use e-mail as a means of receiving feedback from our customers, so we encourage you to e-mail us with your questions or comments. We read every e-mail we receive.

• Purchases

We now offer online ordering for our customer's convenience. In an effort to make your purchases a pleasant experience we have partnered with Pay Pal™ to process all online purchases. Pay Pal™ is a leading company for online transactions. We assure you our partnership with Pay Pal™ will not compromise the way we protect your vital information. For phone orders you will be asked for credit card, shipping information and contact information so we can fulfill your order, and so we can provide this information to the company or companies who process your credit card payment. We do not keep or share any of your information with third parties, except for the purpose of fulfilling your order.

• E-mail

If you provide your e-mail address to, we may send you a response to follow up on your inquiry, but we will not use your e-mail address for marketing purposes.

• Information we do not share with others. does not share, sell or trade any addresses, information collected from sales or inquiries. We do not contribute to or participate in shared or cooperative databases, which give other companies access to your personal information. We do not release credit card or financial information for use by other companies.

• Notice

The provisions within our Privacy Policy are subject to change without notice, however, whenever possible we will provide notification of these changes.

Report all privacy concerns to us.